Help Centre – Updated 2025

PKR Beta FAQ – Answers for Pakistani Players Explained

Everything Pakistani players ask about pkr beta — registration, deposits and withdrawals in PKR, cricket betting, PSL odds, live casino, bonuses and responsible gaming. If you cannot find what you need here, our 24/7 support team is one click away.

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Account & Registration

Account & Registration Questions

Registering on pkr beta takes under two minutes. Visit the Register page, fill in your full name, date of birth, Pakistani mobile number and email address, create a username and password, then agree to the Terms and Conditions. Your account is active immediately — no waiting for email activation. You must be at least 18 years old to register. After registration, make your first deposit from Rs 200 to start playing.

Yes — creating a pkr beta account is completely free. There are no registration fees, subscription charges or activation costs. You only spend money when you choose to make a deposit into your account. The minimum first deposit is Rs 200.

No. Each person may hold only one pkr beta account. Duplicate accounts are identified using CNIC numbers, mobile numbers, device fingerprints and payment method details. If more than one account is found linked to the same individual, all accounts are subject to closure and balances may be forfeited. If you believe a duplicate was created accidentally, contact support immediately.

The minimum age to register and play on pkr beta is 18 years. Age is confirmed at the registration step through date of birth entry and verified formally during the KYC process using your CNIC before your first withdrawal is approved. Any account confirmed to belong to someone under 18 is closed immediately.

You can register and make your first deposit without completing full KYC. However, KYC verification — which requires your CNIC and a selfie — is mandatory before your first withdrawal is processed. We recommend completing KYC shortly after registration so there is no delay when you want to withdraw. Most verifications on pkr beta are completed within a few hours during business days.

On the Login page, click "Forgot password?" above the password field. Enter the mobile number or email address linked to your pkr beta account. A reset link is sent within 2 minutes — it is valid for 15 minutes. If you do not receive it, check your spam folder, then contact our 24/7 support team via Live Chat or at support@pkrbeta.bet.

No — your pkr beta username is permanent once set during registration. This is why we suggest taking a moment to choose it carefully. Your username is displayed within the platform. Your real name is kept private and used only for identity verification purposes. All other account details — email, mobile number and password — can be updated through Account Settings.

To permanently close your account, contact our support team at support@pkrbeta.bet or via Live Chat and request account closure. Before we close your account we will confirm your identity and process any remaining real money balance back to your registered payment method. If you are closing your account due to gambling concerns, please also consider using our self-exclusion tool — full details are on the Responsible Gaming page.
Deposits & Payments

Deposit & Payment Questions

PKR Beta accepts Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard debit or credit cards. All transactions are processed in Pakistani Rupees (PKR). You can use multiple payment methods on the same account. Available options are displayed in the cashier section after you log in.

The minimum deposit on pkr beta is Rs 200. This applies to all payment methods including Easypaisa, JazzCash and bank transfer. There is no maximum deposit limit for standard accounts, although individual payment providers may have their own transaction limits which are shown in the cashier at the time of deposit.

Easypaisa, JazzCash, NayaPay and SadaPay deposits typically appear in your pkr beta account within seconds. IBFT bank transfers can take 5–30 minutes depending on your bank. Visa/Mastercard deposits are usually instant but can take up to 15 minutes during peak times. If a deposit does not appear after the expected time, contact our support team with the transaction reference number.

PKR Beta does not charge any platform fees on deposits. Your deposit amount arrives in your account in full. Your individual payment provider — for example Easypaisa or your bank — may have their own transaction charges for outgoing payments, which are outside pkr beta's control. We recommend checking your payment app's fee schedule if you are unsure.

First, check whether the funds have been deducted from your wallet or bank account. If they have been deducted but have not appeared in your pkr beta balance after 30 minutes, contact our support team immediately with your transaction reference number, the payment method used, the amount and the time of the transaction. We will investigate and credit your account manually if the payment is confirmed on our end. If the funds were not deducted, try the deposit again.

Yes — pkr beta provides daily, weekly and monthly deposit limits as part of our responsible gaming tools. You can set these directly in Account Settings under Responsible Gaming, or by contacting our support team. Reductions take effect immediately. Increasing a limit has a waiting period built in to prevent impulsive decisions. All deposit limits are denominated in PKR.

No. Deposits must come from a payment method registered in your own name. Third-party deposits — for example using a family member's Easypaisa wallet — are not permitted on pkr beta. This is a legal anti-money-laundering requirement. Deposits received from third-party sources will be returned and the account may be reviewed. Please always use your own payment methods.
pkr beta
Withdrawals

Withdrawal Questions

Log in to your pkr beta account and go to the cashier section. Select "Withdraw", choose your preferred payment method (Easypaisa, JazzCash, IBFT, etc.), enter the amount and confirm. Withdrawals submitted before 9 PM PKT are typically processed the same day. All withdrawals are sent to payment methods that are registered in your own name and that have been used for at least one deposit — this is a security requirement.

The minimum withdrawal on pkr beta is Rs 500. This applies across all payment methods. The maximum single withdrawal limit varies by payment method and is displayed in the cashier. For larger withdrawals, you can submit multiple requests if needed.

Easypaisa and JazzCash withdrawals submitted before 9 PM PKT typically arrive the same day, often within the hour. IBFT bank transfers can take 1–3 business days depending on the receiving bank. Visa/Mastercard refunds take 3–5 business days due to card network processing times. First-time withdrawals may take slightly longer as they go through our standard verification review.

Withdrawal requests go into a short review queue before being sent. This typically takes less than 2 hours. Common reasons for longer delays include incomplete KYC verification, a first-time withdrawal review, or a withdrawal amount that has triggered a manual compliance check. If your withdrawal has been pending for more than 4 hours, contact our support team with your withdrawal reference number and we will investigate immediately.

PKR Beta does not charge any platform fees on withdrawals. Your withdrawal amount is sent to your payment method in full. Your payment provider may have their own incoming transfer fees — for example some banks charge for IBFT receipts. These charges are outside pkr beta's control. We always send the full amount you request.

As a general rule, withdrawals are processed back to the same payment method used for deposits. This is an anti-money-laundering requirement. If you need to use a different payment method — for example because your Easypaisa account is no longer active — contact our support team. We will review the situation on a case-by-case basis and may ask for additional verification documents before approving an alternative withdrawal method.
Cricket & Sports Betting

Cricket & Sports Betting Questions

Yes — pkr beta offers full live in-play cricket betting. You can place bets on matches while they are being played, with odds updating ball by ball. In-play markets include match winner, next wicket, over runs, method of dismissal and many more. Visit the Cricket Betting page for a full overview of available markets.

Yes. PSL betting is one of pkr beta's most popular features. We cover every PSL match with a wide range of markets — match winner, top batsman, top bowler, total sixes, first wicket method and live in-play options. Odds are competitive and markets open well in advance of each game. See the PSL Betting page for full details.

The minimum single bet on pkr beta sports betting markets is Rs 50. Maximum bet sizes vary by market, competition and match. Maximum stakes are shown on the bet slip when you enter your stake. If you need a higher maximum on a specific market, contact our support team to discuss your account level.

If a cricket match is abandoned before the minimum number of overs required to produce a result (as defined by the competition rules) has been completed, all bets on that match are voided and stakes are returned to your pkr beta balance in full. If a result was determined via DLS method, bets typically stand. Specific rules for each competition are available on the bet slip. If you have questions about a specific settlement, contact our support team.

PKR Beta uses decimal odds as the default format, though you can switch to fractional or American odds in your account settings. Odds are generated by our trading team based on the probability of each outcome plus a built-in margin. For the most competitive odds on Pakistani cricket markets, see our dedicated Betting Odds page.

Cash-out is available on selected markets on pkr beta. When cash-out is available for your bet, a cash-out button and current value will be visible on your open bets page. The cash-out value reflects the current probability of your bet winning and may be higher or lower than your original stake. Not all markets offer cash-out — availability is shown per market.

Yes — pkr beta supports accumulator bets, where you combine multiple selections into one bet with a multiplied payout. You can add multiple cricket matches or other sports markets to your bet slip and choose the accumulator option. Minimum and maximum legs for accumulators, along with any accumulator bonuses, are shown on the bet slip.
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Casino & Games

Casino & Games Questions

PKR Beta offers a full casino including slots, live casino tables (roulette, baccarat, blackjack, Andar Bahar), fishing games, ludo games and online table games. The live casino features real dealers streaming 24/7 with stakes starting from Rs 100. Slot titles number in the hundreds and include classic 3-reel machines, video slots and progressive jackpot titles.

Yes. All casino and slot games on pkr beta are supplied by established game providers whose RNG (random number generator) systems are independently audited. This means every spin, card deal and dice roll is genuinely random and not influenced by the platform or previous results. RTP (return to player) percentages for individual slot games are available in the game information panel before you play.

Ludo on pkr beta is a real-money version of the classic board game. Players enter a game room by paying an entry stake in PKR. The winner (or top finishers, depending on the room format) takes the prize pool minus the platform fee. Rules for each room are displayed before you enter. Visit the Ludo Games page for more information and active rooms.

Demo mode is available for most slot titles and some casino games on pkr beta — look for the "Try for Free" button on the game lobby. Live casino tables and real-money ludo rooms do not have a demo mode as they require actual participants. Playing in demo mode does not qualify for bonuses — real-money play only.

Minimum stakes in the pkr beta live casino start from Rs 100 on most tables. Some VIP tables have higher minimums. The minimum and maximum stake for each table is displayed in the game lobby before you join. All live casino stakes are in PKR.

Yes. All game rounds on pkr beta are recorded server-side before they begin. If your connection drops or the game freezes mid-round, the round will be settled automatically based on the outcome that was determined on the server. Your result will be visible in your transaction history when you reload the game. If you believe a result was settled incorrectly, contact support with the game name, date, time and stake amount.
Bonuses & Promotions

Bonus & Promotion Questions

Yes — new pkr beta members receive a welcome bonus automatically when they make their first real-money deposit. No promo code is required. The exact bonus amount and type are displayed in the promotions section of your account dashboard at the time of your first deposit. Full bonus terms including wagering requirements are always shown before the bonus is credited.

A wagering requirement means you need to bet the bonus amount (and sometimes the deposit too) a specified number of times before the bonus converts to real withdrawable money. For example, a 10x wagering requirement on a Rs 1,000 bonus means you need to place Rs 10,000 worth of qualifying bets before you can withdraw bonus-derived winnings. Wagering requirements are clearly stated on pkr beta before you accept any bonus.

No — bonus funds are subject to wagering requirements and cannot be withdrawn directly. You can only withdraw winnings generated from bonus funds after the wagering requirement has been fully met. Your real money balance (the amount you deposited yourself) can typically be withdrawn at any time, though withdrawing before completing wagering requirements will usually result in bonus funds and associated winnings being forfeited.

Check that the code is entered exactly as provided, including any capitalisation. Promo codes on pkr beta are case-sensitive. Also check whether the code has an expiry date or specific eligibility requirements (for example, some codes are for first deposits only). If the code is valid but still not working, contact our support team with the code and we will apply the relevant bonus manually.

Yes — pkr beta runs regular promotions for existing players including reload bonuses, PSL season specials, cashback offers, free spins on slots and ludo tournaments with prize pools. Active promotions are listed in the Promotions section of your account after you log in. We also send notifications to players who have opted into marketing communications.

If you self-exclude from pkr beta, any unused bonus funds are forfeited as part of the account closure process. Your real money balance is returned to your registered payment method after KYC is confirmed. Self-exclusion is a responsible gaming measure and takes priority over any bonus terms. If you need help, please visit our Responsible Gaming page.
Account Security

Account Security Questions

PKR Beta uses 256-bit SSL encryption on all data transmitted through the platform. Optional two-factor authentication (2FA) sends an SMS code to your mobile for each new device login. Sessions auto-expire after 30 minutes of inactivity. Failed login attempts trigger a temporary lockout and unlock link. Unusual login locations are flagged and you are notified via SMS and email. Visit the Login page for more security information.

PKR Beta will never ask for your password, PIN or full CNIC number via email, SMS or chat. Our only official domain is pkrbeta.bet. If you receive a message that seems suspicious — asking for personal details, directing you to an unfamiliar URL, or claiming your account is at risk — do not click any links. Contact our 24/7 support team directly at support@pkrbeta.bet to verify whether the message is genuine.

Yes — two-factor authentication is available and strongly recommended. When enabled, every login from a new device or browser sends a verification code to your registered Pakistani mobile number. You enable it in Account Settings under Security. It adds about 10 seconds to your login process and significantly increases the security of your pkr beta account.

Act immediately. Contact pkr beta's 24/7 support team via Live Chat or email support@pkrbeta.bet and ask them to freeze your account. Then reset your password using the "Forgot password?" link on the login page. Once your account is secured, our security team will review the access logs and investigate. Do not delay — if someone else has access to your account, they could request a withdrawal.
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Responsible Gaming

Responsible Gaming Questions

PKR Beta provides deposit limits (daily, weekly and monthly), bet size limits, session time reminders, cooling-off periods (24 hours up to 6 weeks), self-exclusion (minimum 6 months) and activity/loss reports. All tools are free, immediately available in Account Settings, and can also be applied by our 24/7 support team on request. Full details are on the Responsible Gaming page.

Go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our support team via Live Chat or email. Self-exclusion closes your account for a minimum of 6 months and takes effect immediately — there is no waiting period. Your real money balance is returned after KYC is confirmed. Self-exclusion cannot be reversed within the minimum period. For more information, visit the Responsible Gaming page.

No. PKR Beta is strictly for adults aged 18 and over. Age is verified at registration and through the KYC process. Any account found to belong to someone under 18 is closed immediately and personal data is deleted. If you share a device with younger family members, we recommend enabling parental controls and always logging out of pkr beta after each session.

PKR Beta's support team is available 24/7 and trained to help players who are concerned about their gambling habits. Contact us via Live Chat or at support@pkrbeta.bet. Our Responsible Gaming page also provides a self-assessment quiz, information about warning signs and full details of all protective tools. You do not need to be in crisis to reach out — early conversations are always easier.

Still Need Help?

Our 24/7 support team is here for every question — before you register, while you are playing and after you withdraw.

Live Chat

Average response under 5 minutes. Available in English and Urdu, 24 hours a day, 7 days a week including public holidays.

Open Chat
Email Support

Send detailed questions to support@pkrbeta.bet. We respond within 2 hours for account and payment issues.

Responsible Gaming

Need to set limits, take a break or self-exclude? Our responsible gaming team responds immediately, any time.

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New Player?

Register free in under 2 minutes and get your welcome bonus automatically on your first deposit from Rs 200.

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Quick Links – Explore PKR Beta

Find your way around the platform in one click.

Cricket Betting

Live in-play odds, match winner, top batsman, PSL specials and more. All markets in PKR.

Go to Cricket
Live Casino

Real dealers, live roulette, baccarat and Andar Bahar tables streaming 24/7. From Rs 100.

Go to Live Casino
Slots

Hundreds of slot titles from top providers. Classic, video and progressive jackpot games.

Go to Slots

Ready to Join PKR Beta?

Register free in under 2 minutes. Deposit from Rs 200 via Easypaisa or JazzCash. Start betting on cricket, PSL and live casino with your welcome bonus applied automatically.

18+ only. Please read our Responsible Gaming guidelines before you register.