This Privacy Policy explains how PKR Beta ("pkr beta", "we", "us", "our"), the operator of pkrbeta.bet, collects, uses, stores and protects personal information about players and visitors to our platform. It applies to all products and services offered through pkrbeta.bet, including sports betting, cricket and PSL markets, online casino, live casino, slot games and ludo.
When you create an account on pkr beta, make a deposit, place a bet or simply browse the website, you are trusting us with some of your personal information. We do not take that trust lightly. This policy is written in plain language so that any player in Pakistan can read it and understand exactly where they stand.
Quick read: We collect only what we need, we encrypt everything, we never sell your data, and you can ask us to delete it at any time. The sections below explain each of these points in full detail.
1 Who We Are
PKR Beta is the trading name of the operator of the website located at pkrbeta.bet. We are the data controller in respect of all personal information collected through the pkr beta platform. This means we decide what data is collected, why it is collected and how long it is kept.
Our primary point of contact for all privacy-related matters is our support team, reachable at support@pkrbeta.bet. If you have a question about how your data is being used, a request to exercise a data right, or a complaint about our handling of your personal information, this is the correct contact address. We aim to acknowledge all privacy-related correspondence within 48 hours.
2 Data We Collect
PKR Beta collects personal data in two main ways: information you provide directly to us when you register or use our services, and information collected automatically when you visit the platform.
Information You Provide
| Data Category |
Examples |
When Collected |
| Identity |
Full name, date of birth, CNIC number |
Registration & KYC |
| Contact |
Mobile number, email address |
Registration |
| Financial |
Payment method details, transaction history |
Deposit / Withdrawal |
| Verification |
CNIC copy, selfie, proof of payment method |
KYC process |
| Communication |
Support chat transcripts, emails, complaint records |
When you contact us |
| Preferences |
Responsible gaming limits set by you, marketing opt-ins |
Account settings |
Information Collected Automatically
- Device & technical data: IP address, device type, operating system, browser type and version, screen resolution, mobile carrier.
- Usage data: Pages visited, time spent on each page, bet slip interactions, game sessions opened, search terms used within the platform.
- Location data: Approximate geographic location derived from your IP address. We do not collect precise GPS location.
- Session data: Login timestamps, session duration, logout time, failed login attempts.
- Cookie data: Persistent and session cookies — see Section 6 for full details.
Note on financial data: PKR Beta does not store full card numbers or mobile banking PINs on our own servers. Payment processing is handled by certified third-party payment processors. We receive only transaction reference numbers and status confirmations.
3 How We Use Your Data
PKR Beta uses your personal data only for the purposes listed below. We do not use it for anything else, and we do not sell it to third parties for their own marketing purposes under any circumstances.
- Account creation and management: Setting up your pkr beta account, verifying your identity and age, maintaining your account settings and preferences.
- Service delivery: Processing your deposits and withdrawals, settling your bets, crediting casino wins, operating the responsible gaming tools you have activated.
- Customer support: Responding to your questions, resolving disputes, investigating complaints and fraud reports.
- KYC and fraud prevention: Verifying that you are who you say you are, checking for duplicate accounts, detecting suspicious transactions and complying with anti-money-laundering obligations.
- Platform improvement: Analysing how players use pkr beta so we can improve performance, fix bugs, add useful features and optimise the mobile experience for Pakistani devices and networks.
- Marketing communications: Sending you information about promotions, new games, PSL coverage and platform updates — but only if you have opted in to receive marketing from us. You can opt out at any time through your account settings or by contacting support.
- Legal compliance: Meeting our obligations under applicable law, responding to lawful requests from authorities, and maintaining records required by financial regulations.
- Responsible gaming: Monitoring usage patterns for signs of problem gambling and contacting you if we have concerns about your play behaviour, as required by our responsible gaming commitments.
4 Legal Basis for Processing
Every time pkr beta processes your personal data, there is a legal basis for doing so. The main bases we rely on are:
- Contract performance: We need certain data — your name, contact details, payment information — to provide the services you have signed up for. Without this data we cannot operate your account or settle your bets.
- Legal obligation: We are legally required to verify your identity, check your age, maintain transaction records and report certain activities to relevant authorities. This processing is not optional for either party.
- Legitimate interests: Fraud detection, platform security, system analysis and service improvement are activities we carry out because they protect both pkr beta and our players. We balance these interests carefully against your privacy rights.
- Consent: Where we send you marketing communications or use non-essential cookies, we rely on your explicit consent. You can withdraw this consent at any time without affecting your account.
5 Who We Share Your Data With
PKR Beta shares your personal data with third parties only to the extent necessary to deliver our services or meet legal requirements. We do not share your data for third-party marketing. The categories of recipients are:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay and banking partners receive the minimum data required to process your transactions. These parties are contractually bound to handle your data securely and only for payment purposes.
- KYC and identity verification providers: Third-party services used to verify your CNIC, check your age and screen against sanctions or fraud databases. All such providers are contractually bound by data processing agreements.
- Game providers: Software studios whose games run on pkr beta — such as Pragmatic Play and NetEnt — may receive a pseudonymous player identifier and session data to operate their games. They do not receive your name, CNIC or payment details.
- Fraud and security services: Services that help us detect account takeovers, bonus abuse and other security threats. These services process device fingerprints and usage patterns, not your identity data.
- Legal and regulatory authorities: We will disclose your data to law enforcement, courts or regulatory bodies when we are legally required to do so. We will notify you of such disclosure where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition or sale of all or part of pkr beta's business, your data may be transferred to the acquiring entity. You will be notified before such a transfer takes effect.
Important: PKR Beta never sells, rents or exchanges your personal data with any third party for their own commercial or marketing purposes. Any third party we share data with is required to protect it to at least the same standard we apply internally.
6 Cookies & Tracking Technologies
PKR Beta uses cookies and similar tracking technologies to make the platform work, remember your preferences and understand how the site is being used. Here is a breakdown of the types of cookies we use:
Cookie Type
Duration
Purpose
Essential
Session
Keeping you logged in, maintaining your bet slip, processing deposits securely. Cannot be disabled without breaking the site.
Functional
30 days
Remembering your language preference, stake defaults, responsible gaming settings and interface customisations.
Analytics
90 days
Understanding which pages and features are most used on pkr beta so we can improve performance. Data is anonymised before analysis.
Marketing
90 days
Tracking which promotions you have seen so we do not show you the same offer repeatedly. Only active if you have opted in to marketing from pkr beta.
Security
Session
Detecting unusual login patterns, identifying suspected bot activity and protecting your account from unauthorised access.
You can manage your cookie preferences through your browser settings. Disabling all cookies may affect the functionality of some parts of the pkr beta platform. Essential cookies cannot be disabled while you are using the site, as they are required for basic operation.
7 Data Retention
PKR Beta retains your personal data for as long as is necessary to fulfil the purpose it was collected for, and for as long as we are legally required to keep it. The general retention periods we apply are:
- Account data (name, contact, identity): Retained for the duration of your account plus 5 years after account closure, to comply with anti-money-laundering record-keeping requirements.
- Transaction records (deposits, withdrawals, bets): Retained for 7 years from the date of each transaction, in line with financial record-keeping obligations.
- KYC documents (CNIC copies, selfies): Retained for 5 years after account closure. Where a suspicious activity report has been filed, documents may be retained for longer at the direction of relevant authorities.
- Support communications: Retained for 3 years from the date of each interaction, to allow us to reference previous interactions when dealing with ongoing or related queries.
- Marketing preferences and consent records: Retained until you withdraw consent, plus an additional 3 years as evidence of the consent you provided.
- Self-excluded players: We retain your name, CNIC and contact details indefinitely after self-exclusion to ensure we can prevent you from re-registering during your exclusion period. This is a protective measure, not a commercial one.
When data is no longer required, it is securely deleted or anonymised so it can no longer be connected to you.
8 Data Security
Protecting your personal information is something pkr beta treats as a core operational requirement, not a secondary concern. The technical and organisational measures we have in place include:
- SSL/TLS encryption: All data transmitted between your device and pkr beta's servers is encrypted using 256-bit SSL/TLS. This applies to every page on the platform, not just payment pages.
- Encrypted storage: Sensitive personal data — including identity documents and payment records — is encrypted at rest in our databases. Encryption keys are managed separately from the data they protect.
- Access controls: Access to personal data is restricted to employees and systems that have a legitimate need to access it. All access is logged and reviewed regularly.
- Two-factor authentication: Administrative access to systems containing player data requires two-factor authentication. We encourage players to enable 2FA on their own pkr beta accounts as an additional layer of protection.
- Penetration testing: Our platform undergoes regular independent security audits and penetration testing. Identified vulnerabilities are addressed promptly.
- Incident response: We maintain a documented data breach response plan. In the event of a breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within the required timeframe.
Your part in security: Please use a unique, strong password for your pkr beta account and do not share your login details with anyone. Enable two-factor authentication if available. If you think your account has been compromised, contact our 24/7 support team immediately.
9 Your Privacy Rights
As a player on pkr beta, you have the following rights in relation to your personal data. These rights can be exercised at any time by contacting our support team at support@pkrbeta.bet. We will respond within 30 days of receiving a valid request.
Right of Access
You can request a copy of all personal data pkr beta holds about you. We will provide this in a commonly used digital format within 30 days, at no charge for the first request in any 12-month period.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. You can update most contact details directly through your pkr beta account settings. For identity data, contact our support team.
Right to Erasure
You can ask us to delete your personal data in certain circumstances — for example, if you close your account and there is no longer a legal reason for us to keep it. Note that our legal record-keeping obligations mean some data must be retained for a fixed period even after deletion requests.
Right to Restrict Processing
In certain circumstances you can ask us to pause our use of your data — for example while you are contesting the accuracy of data we hold or while a complaint is being investigated.
Right to Data Portability
Where we process your data on the basis of your consent or for contract performance, you can ask us to provide your data in a structured, machine-readable format so you can transfer it to another service.
Right to Object
You can object to pkr beta processing your data for direct marketing purposes at any time. You can also object to processing carried out on the basis of our legitimate interests where you feel your rights and interests outweigh ours.
Withdraw Consent
Where our use of your data is based on your consent — such as marketing emails or non-essential cookies — you can withdraw that consent at any time through your account settings or by contacting support. Withdrawing consent does not affect processing that took place before you withdrew it.
10 Children's Privacy
PKR Beta's platform and services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent underage players from creating accounts.
If you are a parent or guardian and you believe that a child under 18 has registered an account on pkr beta or provided us with personal data without your knowledge, please contact our support team immediately at support@pkrbeta.bet. We will take prompt action to close the account and delete all associated personal data.
We also encourage parents to use device-level parental controls to prevent children from accessing online gambling platforms. Further guidance is available on our Responsible Gaming page.
11 Changes to This Privacy Policy
PKR Beta may update this Privacy Policy from time to time to reflect changes in our data practices, changes in the law, or improvements to how we explain things. When material changes are made, we will:
- Update the "Last Updated" date at the top of this page and in the hero section above.
- Send a notification to the email address registered on your pkr beta account, explaining what has changed and when the new policy takes effect.
- Display a notice on the platform for a reasonable period after the changes take effect.
Your continued use of pkr beta after the effective date of any updated Privacy Policy indicates your acceptance of the revised terms. If you do not agree with any changes, please stop using the platform and contact our support team to close your account.
For minor changes — corrections of typographical errors or clarifications that do not change the substance of the policy — we may update the page without sending a notification. The "Last Updated" date will always reflect the most recent revision.
12 Contact & Complaints
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to make a complaint about how pkr beta has handled your personal information, please get in touch through any of the following channels:
- Email: support@pkrbeta.bet — mark your subject line "Privacy Request" for fastest routing. We aim to respond within 48 hours and to resolve requests within 30 days.
- Live Chat: Available 24/7 directly on the pkr beta website. Our support team can handle most privacy queries in real time or escalate to our data team where needed.
If you are not satisfied with how pkr beta has handled a privacy complaint after going through our internal process, you may have the right to escalate the matter to a relevant data protection authority depending on your jurisdiction. Our support team can provide guidance on this if needed.
